Call Us

We are available to assist you during hours of operation. Select a department below so we can best serve you.

Loan Servicing

Personal Loans: 888-283-5228

Calling from Outside the United States

Call Collect: 402-346-1553

NEA Member Benefits: 800-637-4636

Accessibility & Technology

Hearing Impaired: We accept calls made through relay services (dial 711)

User ID/Password Assistance: 877-932-3626

Frequently Asked Questions

Where do I send my loan payment?

Personal Loan Payment Address:
First National Bank Omaha
PO Box 2557
Omaha, NE 68103-2557

How do I reset my Username and Password?

Reset your password on our Secure Password Reset page.

How do I enroll in my online banking account?

Click Here to enroll in Online Banking.

Not seeing what you need? Visit our Personal Help Center for additional Frequently Asked Questions.

Other ways to get in touch

Make a Payment Online

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 View our FAQs

View frequently asked questions regarding personal products and services.

Send Mail

First National Bank Omaha
PO Box 2557
Omaha, NE 68103-2557